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FNS Civil Rights Complaint Policy

Juab School District is a sponsor of the U.S. Department of Agriculture (USDA) Food and  Nutrition Services (FNS) Child Nutrition Programs, including the National School Lunch  Program (NSLP), School Breakfast Program (SBP), and Seamless Summer Option (SSO). Juab  SD provides benefits to all eligible individuals without discrimination in accordance with Federal civil rights laws and USDA policy, as governed by FNS Instruction 113-1. The USDA, it’s  Agencies, offices, and employees, and institutions participating in or administering USDA  programs are prohibited from discriminating based on race, color, national origin, sex (including gender identity and sexual orientation), age, disability, and reprisal or retaliation for prior civil rights activity. 

Program participants who feel they have been discriminated against while participating in the  Child Nutrition Programs, including during the serving of meals, will be instructed to contact  Sadie Ivie, Nutrition Services Director at (435) 623-1940 for procedure to voice their complaint.  All complaints alleging discrimination on the basis of race, color, national origin, sex (including gender identity and sexual orientation), age, disability, and reprisal or retaliation for prior civil rights activity either written or verbal, must be processed within the established time frames. 

Right to file 

Any person or representative alleging discrimination based on a prohibited basis has the right to file a complaint within 180 days of the alleged discriminatory action. Only the Secretary of  Agriculture may extend this time under special circumstances. The complainant must be advised of confidentiality and Privacy Act applications. The Nutrition Services Director will not attempt to resolve the complaint themselves, without first providing the complainant with information on how they can file a complaint.

Forms 

The Nutrition Services Director will provide, all persons wishing to file a complaint, instructions on where to obtain the USDA Program Discrimination Complaint Form online or where they can obtain a hard copy. However, use of this form will not be a prerequisite for acceptance of the complaint.  Persons with disabilities who require alternative means of communication for program information 9e.g., Braille, large print, audiotape, and American Sign Language) may contact  USDA through the USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact  USDA through the Federal Relay Service at (800) 877-8339 for assistance in filing a complaint. 

Filing a complaint 

The Nutrition Services Director will provide instructions to the complainant on where to forward  the completed USDA Program Discrimination Complaint Form by: 

Mail: U.S. Department of Agriculture 

Office of the Assistant Secretary for Civil Rights 

1400 Independence Avenue, SW 

Washington, D.C. 20250-9410; or 

  • Fax: (833) 256-1665 or (202) 690-7442; or 
  • Email: pThis email address is being protected from spambots. You need JavaScript enabled to view it.

Verbal complaints 

In the event a complainant wishes to make the allegations verbally or in person and refuses or is not inclined to place such allegations in writing, the Nutrition Services Director will write up the elements of the complaint for the complainant utilizing the USDA Program Discrimination  Complaint Form.

Acceptance of written or verbal

All complainants received by Nutrition Services Director, written or verbal, will be forwarded to the U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights (OCR)  within 5 calendar days of receipt of the complaint. Anonymous complaints will be handled as any other complaints, to the extent feasible, based on available information. Complaints will be  forwarded to OCR via: 

  • Mail: U.S. Department of Agriculture 

Office of Assistant Secretary for Civil Rights 

1400 Independence Avenue, SW 

Washington, D.C. 20250-9410; or 

  • Fax: (833) 256-1665 or (202) 690-7442; or 
  • Email: pThis email address is being protected from spambots. You need JavaScript enabled to view it.

Juab School District will: 

  • Maintain a copy of any correspondence regarding the complaint for at least four years  after the date the complaint is closed; 
  • Make its employees available to the FNS Civil Rights Director (CRD) to be interviewed  as necessary during investigations; 
  • Provide necessary documents as requested by the FNS CRD or the Utah State Board of  Education (USBE) within the timeframes established by the FNS guidance; • Participate in attempts to resolve the complaint 

State agency notification 

If the Nutrition Services Director is notified that a program participant has filed a Civil Rights  complaint or they have filed a complaint on behalf of a program participant, they will notify their  school nutrition team member at the USBE. The Nutrition Services Director will provide information as requested by the USBE during the OCR investigation of the complaint.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

Persons with disabilities who require alternative means of communication for program information (e.g.Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at  (800)877-8339. Additionally, program information may be made available in languages other than English. 

To file a program complaint of discrimination, complete the USDA Program Discrimination  Complaint Form, (AD-3027) found online at:  

http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866)632-9992. Submit your completed form or letter  to USDA by: 

(1) mail: U.S. Department of Agriculture  

Office of the Assistant Secretary for Civil Rights  

1400 Independence Avenue, SW 

Washington, D.C. 20250-9410; 

(2) fax: (202)690-7442; or 

(3) email: This email address is being protected from spambots. You need JavaScript enabled to view it.. 

This institution is an equal opportunity provider.